Security & Compliance

Enterprise-Grade Security

Your data security is our top priority. We implement bank-level protection designed specifically for Australian users and businesses.

AES-256 Encryption

Enterprise-grade encryption for all data at rest

Australian Data Sovereignty

All data stored securely in Australia

Daily Automated Backups

Redundant backups with 30-day retention

24/7 Security Monitoring

Real-time threat detection and response

Data Encryption

  • Data at rest: AES-256 encryption for all stored data
  • Data in transit: TLS 1.3 encryption with perfect forward secrecy
  • Voice data: End-to-end encryption for all voice conversations
  • API communications: Encrypted API keys with automatic rotation
  • Payment data: PCI DSS Level 1 compliance via Stripe

Access Control

  • Multi-factor authentication: Available for all accounts
  • Role-based access control: Granular team permissions
  • Session management: Automatic timeout and remote session revocation
  • Login notifications: Alerts for new devices and suspicious activity

Infrastructure Security

  • Australian data residency: All data stored on secure Australian infrastructure
  • Daily automated backups: Encrypted with 30-day retention
  • DDoS protection: Enterprise-grade network protection
  • Web Application Firewall: OWASP Top 10 protection
  • Disaster recovery: RTO of 4 hours, RPO of 1 hour

AI Security & Privacy

  • Data isolation: Each user's AI context is completely separate
  • No training on user data: Your conversations are never used without consent
  • Voice data protection: Processed in real-time and not stored permanently
  • Conversation deletion: Full ability to delete AI history anytime

Compliance

Australian Compliance

  • Privacy Act 1988
  • Australian Privacy Principles
  • Spam Act 2003
  • Australian Consumer Law

International Standards

  • SOC 2 Type II (infrastructure)
  • PCI DSS Level 1 (via Stripe)
  • ISO 27001 (infrastructure)
  • GDPR compliant processes

Report a Vulnerability

If you discover a security vulnerability, please report it to:

Email: security@veleria.com.au

We respond to all security reports within 24 hours.

Security Questions?

For security-related enquiries or compliance documentation:

Email: security@veleria.com.au

Phone: 0478 333 107