The complete NDIS platform for modern providers.
VelCare handles rostering, billing, compliance, and family updates — all in one system. Starting from $99/month, unlimited users, no lock-in.
Rostering, billing, compliance — all in one platform
GPS clock in/out with live staff map tracking
Family portal with real-time care visibility
One-click audit reports scored out of 100
50+ features built specifically for NDIS providers
Built for everyone in the care chain
Admins, support workers, and families — each with their own tailored portal.
Dashboard & Overview
Participants & Care
Staff & Rostering
Compliance & Reporting
Billing & Finance
Forms & Communication
Shifts & Clock In
Care & Documentation
Availability & Leave
Profile & Extras
Care Visibility
Empowering NDIS Providers
Care that's visible. Compliance that's effortless.
VelCare gives providers, staff, and families complete transparency — from shift notes to audit reports.
Built different. Built for NDIS.
Every feature designed specifically for Australian disability support providers.
All-in-one system
Not templates or document packs — a full working platform with 50+ interconnected features.
White-labelled
Your brand, your logo, your domain. Clients never see Veleria — it's your platform.
NDIS-specific
Built from the ground up for Australian disability support providers.
Mobile-first
Staff clock in, write notes, submit forms, and check shifts from their phone.
Family transparency
Families see shift notes, goals, and medications through a secure portal.
Compliance-ready
Tracks training, document expiry, and generates one-click audit reports.
No per-user pricing
Flat monthly fee regardless of how many staff, participants, or family users.
Real-time visibility
Live dashboard with staff GPS locations, active shifts, and animated charts.
AI-powered
AI care assistant for families, smart insights, and natural language queries.
AES-256 encryption
Enterprise-grade security with row-level access control.
GPS clock in/out
200m geofence verification for accurate shift time tracking.
Dark/light mode
System preference detection with 6 accent colour presets.
One flat fee. No per-user charges. Ever.
7-day free trial · Cancel anytime · No setup fees
Standard
Everything you need to run your NDIS operations
AUD · Unlimited users
- All 50+ core features
- Unlimited staff accounts
- Unlimited participants
- Unlimited family portal users
- Admin, Staff & Family portals
- Rostering with conflict detection
- GPS clock in/out (200m geofence)
- NDIS billing & invoicing
- Compliance dashboard & audit reports
- Incident & medication management
- Digital forms with signatures
- Staff training & expiry tracking
- Dark/light mode + accent colours
- Free data migration support
- Email support
Premium
AI-powered care with full customisation
AUD · Unlimited users · Everything in Standard plus:
- AI Care Assistant for all portals
- AI-generated shift note summaries
- Smart rostering suggestions (AI)
- Predictive budget burn-rate alerts
- AI compliance risk detection
- Full white-label branding
- Custom domain (yourname.com.au)
- Custom colour theme & logo
- Advanced analytics & custom reports
- Xero / MYOB direct integration
- API access for third-party tools
- Automated NDIS claim submissions
- Priority support (24hr response)
- Dedicated onboarding specialist
- Quarterly compliance review call
How VelCare compares
Industry Average
$9–15 per user/month
10 staff = $90–150/mo · 50 staff = $450–750/mo
VelCare
$99–$249/mo flat
Same price whether you have 5 or 500 users
Audit ready at the click of a button
Automatic NDIS reportable incident flagging
Document and training expiry alerts
Restrictive practice authorisation tracking
Complete audit trail for all system actions
One-click PDF compliance audit report scored out of 100
7-year data retention as per NDIS standards
Switch in minutes, not months
Import your data from any existing system. We handle the migration for free.